Coming to terms with the death of a loved one is difficult, especially when few decisions were made about the loved one’s wishes about funeral arrangements. In an effort to make this time easier, The California Department of Consumer Affair’s Cemetery and Funeral Bureau created “Consumer Guide to Funeral and Cemetery Purchases”, to aid and inform family members about their options and rights during the funeral and burial decision making process.
Following successful completion of a six month pilot program to develop a uniform rating system using public documents data for California assisted living facilities, CARR received a one-year follow-on contract to launch the program. The San Diego County sponsored program is called "Choose Well", and will offer consumers direct contact with providers volunteering to participate. Facilities who join the program will have their facility rated, using the Choose Well Scoring tool; they will receive a Facility Profile Page where the facility can promote the amenities, care, services, price range, and philosophy of care that make them a distinguished provider in the county.