Consumer Support

CARR's Consumer Support articles address specific topics of interest, and trending subjects in the industry.

Find An Ombudsman in California

Consumer support / Assisted Living Information

Statewide Ombudsman Program Offices

Ombudsman are available in every county in California.  To find the office nearest you, check out our list. and click the underlined blue link to access contact information.  The California State Long-Term Care Ombudsman Program is authorized by the federal Older Americans Act and its State companion, the Older Californians Act. The primary responsibility of the program is to investigate and endeavor to resolve complaints made by, or on behalf of, individual residents in long-term care facilities. These facilities include nursing homes, residential care facilities for the elderly, and assisted living facilities. The Long-Term Care Ombudsman Program investigates elder abuse complaints in long-term care facilities and in residential care facilities for the elderly.

EASY as PIE: The RCFE Administrator's Certificate

Consumer support / Assisted Living Information

With over 8,000 Residential Care Facilities for the Elderly (RCFE) in California, there is a market for certified RCFE Administrators; each facility must have one (Title 22, §87405).  Given that 80% of the RCFEs in San Diego and Imperial counties are in the 1-to-6 bed category,  what does it take to become a certified Administrator of a six-bed1 facility?   The short answer is – not much.

The applicant has to be 21 years old, take a certification course from a state-approved vendor, get fingerprinting and have a criminal background check, then pass the state-administered test.  In about a month, start to finish, and with less than $700 in out-of-pocket expenses, any Applicant meeting these requirements can now run an RCFE, caring for your dad, mom, husband, wife or grandparents.

RCFE & Skilled Nursing Facility: Is There a Difference?

Consumer support / Assisted Living Information

he table below shows the primary differences between an RCFE (aka Assisted Living) and a Skilled Nursing Facility.  We are hopeful the content will help your differentiate between the two.  

A Residential Care Facility for the Elderly (RCFE) is the name in California's Title 22 regulations that refers to a "housing arrangement chosen voluntarily" by a resident or his guardian or other responsible party, where 75% of the residents are 60+, where care and supervision is provided to the residents in a manner consistent with their particular needs. In the vernacular, it is often called assisted living or supportive housing.  It is non-medical in

Need A Crash Course in Assisted Living 101? Watch Our Webinar.

Consumer support / Assisted Living Information

CARR was recently invited to share what we know about California's assisted living industry by the Caregiver Coalition.  The Caregiver Coalition of San Diego offers a series of webinars focused on topics relevant to those caring for an aging relative and professionals in the field of aging.

You can now access valuable information about assisted living in California and making an informed placement decision anywhere you can access the internet at a time convenient for you.