Public Document Guide

Here's a roadmap to understanding the public

documents in CARR's database.

Facility Search

Once you select a facility for search, you will be presented with individual Facility Search Results. This page contains Facility Name, Licensee (owner), and Property ownership information, along with basic details about the facility's capacity (i.e. number of residents the facility is licensed to care for) and any special approvals the facility has received from CCLD.

CARR provides information supported by public documents. CARR only states capacity and approvals shown on the latest license in the file as of the date CARR reviewed the public record.

Below the basic information, you will see icons representing the scanned facility documents (or excerpts) CARR has in its database for that particular facility. Remember, we don't have all documents for all facilities. We captured what was available in the file at the time of our file review. Ongoing surveillance of the files allows for updates of the documents available on our website.

Facility License, Waivers, Exceptions

The LIC203 is the License issued by the state to the facility. It states what approvals the state has authorized the facility to provide. It is analogous to a Driver's License for the facility.

When in the file, CARR always scans and posts all applicable waiver (hospice, dementia, locked perimeter, food, closet, and administrative), and exception (bedridden, prohibited health conditions) documents. If an Emergency Authorization Order (MISC-EAO) has been issued to a facility, it will be scanned and posted.

Facility Fire Marshal Clearance Documents

The Fire Marshal Clearance (FMC) lets you know the Fire Marshal has reviewed the safety issues (adequate egress, smoke detectors, and sprinkler systems) necessary for the facility to have ambulatory, non-ambulatory or bedridden residents in their care. Other documents CARR scans and posts to this section are Fire Marshal Letters (FMC-Ltr), and Denials of Fire Clearance (FMC-Deny).

Facility Evaluation Reports (LIC809) and Related Information

Facility Inspection Report: Evidence of the state's inspection of a facility, also documenting compliance history for the facility, is the LIC 809.

CARR always scans each and every LIC 809 in the file, beginning 1/1/2000. Prior to CARR's scanning capability, we provide detailed transcriptions from each and every LIC 809 in the file; these transcripted documents are noted as "LIC809F" or "LIC9099F". With CARR's ongoing file surveillance these documents are being replaced with the original documents from the file.

When available, CARR also scans evidence of correction of deficiencies (DefCitClr) as determined by the state's inspector (LPA), the Licensee's self-certification of corrections (LIC 9098, or Self-Cert), and the rare Plan of Correction (MISC-CCLD-POC).

Please note that fewer visits by state inspectors is not indicative of fewer deficiencies, or a higher level of compliance.

Facility Complaint Investigation Report and Related Information

Complaints: The second key compliance record is the LIC 9099, or Facility Complaint Report.

Any person can file a complaint with CCLD against a particular Licensee. CCLD is obliged to initiate investigation of a complaint within ten working days after the complaint filing date. CARR always scans every LIC 9099 in the file, beginning with 1/1/2000.

In 2009, prior to CARR's scanning capability, detailed transcriptions were taken from every LIC 9099 in the file; those documents are identified as LIC 9099Fs. As CARR's file surveillance continues, these "F" documents are being replaced with the original documents.

For every specific complaint filed with CCLD, CCLD must make a finding; a complaint can be determined substantiated, inconclusive, or unfounded. An LPA will find a complaint

'substantiated' if corroborating evidence can be found for the allegation,
'inconclusive' if there is conflicting or ambiguous information surrounding a complaint or if it could have happened, but there is no way to corroborate the complaint,
'unfounded' if there is little to no corroborating evidence, or when evidence is counter to an allegation.

Substantiated complaints generally include violations of Title 22 regulations, and deficiencies are usually cited as part of the final complaint findings.

Noncompliance Conferences & Summaries: When correspondence, or summaries related to noncompliance conferences are found, CARR always scans those documents. Noncompliance conference mandatory meetings are called by CCLD when the facility's compliance record is substandard, or when a facility's conduct has been so egregious that the facility's ability provide care and supervision of residents endangers the life, health and safety of the residents.

Facility Administrative and Organizational Information

Documents in this section include the LIC 200, the California Secretary of State's Business Search, organizational composition and the statement of insurance. There are other useful documents posted to this section, including the Estimated Finances of the facility, property tax information, and documents supporting facility ownership or lease.

There are several types of facility ownership types:

sole proprietorship - not registered with CA Secretary of State (CASOS)
partnership - not registered with CASOS
Limited Liability Corporation (LLC) - Must be registered with CASOS
Limited Liability Partnership (LLP) - Must be registered with CASOS
for-profit Corporation (Corp) - Must be registered with CASOS
not-for-profit corporation (NFP) - Must be registered with CASOS

CARR has performed over 700 business searches to verify whether the legal entity stated as Licensee on a license is in good standing with the California Secretary of State. The results in the Facility Search will identify the Licensee as being in

Good Standing
Dissolved
Suspended
Canceled
Merged-Out

Facility Civil Penalty and Related Information

If a facility has received Civil Monetary Penalties for violations of Title 22 for which a Civil Penalty is required (i.e failing to have Criminal Background Checks, Fingerprinting; failure to correct deficiencies with a specific period of time; violation of the same Title 22 regulation twice in 12 months; causing injury, sickness or death to a resident) the Civil Penalty assessment, and all related invoices, statements and receipts of payment are posted, to the extent they were available in the public record.

In some cases, Licensees appeal their Civil Penalties. CARR has correspondence from CCLD to the Licensee responding to the appeals. Possible CCLD findings are dismissal of civil penalty, to lower fines, or to uphold the penalty.