in assisted living facilities by educating consumers
and increasing industry accountability
Effective 15 September 2010
Our Collection and Use of Your Personally Identifiable Information
In general, CARR collects and uses information to deliver services, to better allow you to share your experiences (e.g., “share your story”), and also to keep you informed of CARR programs. We store that information subject to the terms herein. Except as described herein, we do not sell, rent or otherwise share or disclose your private, personally identifiable information to third parties.
CARR specifically collects information from you at several different points, including but not limited to the following: Information you provide to us, correspondence you may send us, your IP address and your last URL requested.
We do not knowingly attempt to solicit or receive any information from children under 13 years of age. Children under 13 wishing to submit personal information to the site are advised to have their parents submit any requests using the parents' own personal data.
Information You Provide to Us
CARR primarily collects information where you specifically share it with us on the Website. CARR collects information from users only on a voluntary basis in the following categories: name, mailing address, telephone number, and e-mail address. CARR never discloses the information except as provided herein. Information is provided voluntarily by users and is used by CARR only to the extent necessary to deliver services, to submit information regarding news or events, or to provide feedback regarding at Contact Us inquiry. The information collected is used strictly to facilitate users' requests or to respond to a query. We regard this information as confidential and do not use it for any other purpose, sell it to other parties, or disclose it to any third party (except to third-party delivery services as necessary to effectuate delivery of the goods as may be requested by the user).
If you correspond with CARR via e-mail, the postal service, or other form of communication, we may retain such correspondence and the information contained therein and use it to respond to your inquiry and/or share CARR news or other CARR-related information with you. E-mail and postal address information is never sold, given, or otherwise shared or disclosed to third parties except as set forth herein. If you do not wish to receive such notifications, you may express your preference to not be so contacted by sending a letter, calling or e-mailing CARR offices informing us of your preference.
URL and IP Address
Like many other websites, we collect information about our users’ utilization and navigation of the Website. This information helps us to design the Website to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer the Website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.
Cookies are pieces of data that a website transfers to a user’s hard drive for record-keeping purposes.
Restrictions on Disclosing Information to Third Parties
CARR may disclose all of the information (described above) collected, as stated above and in accordance with the terms set forth herein. We do not reveal personally identifiable information about you to third-parties for their independent use unless: (1) you request or authorize the disclosure; (2) the information is provided to comply with the law (for example, to comply with a search warrant, subpoena or court order), or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (3) the information is provided to our agents, vendors or service providers who perform functions on our behalf, such as Paypal, or (4) to address emergencies or acts of God. CARR may also aggregated data about visitors to the Website and disclose the results of such aggregated (but not personally identifiable) information to service providers or other third parties as may be necessary for the administration of the Website.
Our Security Measures to Protect Information
To help protect the privacy of data and personally identifiable information you transmit through use of the Website, CARR maintains physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personally identifiable information to CARR staff members having a need to know that information to provide benefits or services to you. We train our staff members about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce the privacy responsibilities of our staff.
Inapplicability of Privacy Policies of Any Linked Sites or Other Third Parties
Your Access to and Updating of Personal Information
Reasonable access to personally identifiable information will be provided promptly, at no cost to visitors to the Website, in response to a request sent to the contact information provided below. If CARR cannot provide access within that time frame, we will provide the requesting party a date when the information will be provided. If for some reason it is not possible to comply with the request, CARR will provide an explanation as to why it is impossible.
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