CARR's Operating Principles

Fact v. Commentary: 

CARR distinguishes between information obtained from public documents, and commentary. You, the consumer, will always know when what you’re reading is fact, or CARR’s opinion/commentary, giving you the assurance that 'opinion' is not masquerading as fact.  In an article or narrative, CARR’s view will always be italicized.

For EXCERPTS from public documents, the document is watermarked “Unofficial Excerpt.”  This designation lets you know the information is from a public document, but is NOT the public document. All documents in that category resulted from the 2009 thesis research before document scanning was implemented.  They are also noted in the document icons as LIC809F and LIC9099Fs.

Knowledge is Power:

This website is premised on the view that KNOWLEDGE IS POWER.  CARR believes that knowledge about RCFEs (operation and regulation) will empower the consumer to ask facilities tough questions about care quality and service, and to make more informed decisions about long-term care placement.

You no longer have to rely solely on the facility's assertion that the "food is delicious and nutritious" or that they "have sufficient staff at all times to care for all residents."  You can now conveniently read the state’s evaluations and complaint reports for yourself to evaluate whether those assertions are correct.

Advertising:

This website will not carry advertising from RCFE facility owners. Simply stated: the site serves consumers of long-term care, not providers of long-term care.

Corrections to CARR Search Results:

CARR will immediately correct information on this site when the error is called to our attention. Regarding errors in Facility Search Results, CARR will immediately correct the information when the correct information is actually made a part of the public file.

We have attempted to report only information in the public record. What that means is, for example, if the License (LIC203) in the public file states that Facility A's capacity is 6, and approved for 1 hospice resident, then that is what you will see reflected in CARR’s search fields.  If the Licensee for Facility A notifies CARR it has been approved to serve 12 bedridden residents, then when the state’s file officially includes the public document containing the new or updated information, CARR will update its search results the next time CARR is in the file (file surveillance).