in assisted living facilities by educating consumers
and increasing industry accountability
Consumer Advocates for RCFE Reform (CARR), was conceptualized by C Murphy in May 2009, as an extension of her thesis work for a Master’s Degree in Gerontology at San Diego State University; the organization was co-founded by C Murphy and C Selder in May 2009.
In early 2009, Ms. Murphy began reviewing RCFE public records maintained at the local offices of Community Care Licensing Division (CCLD). As she collected data, she made two observations:
(1) Having been through the process of placing her mother in a local RCFE several years earlier, she realized that if she would have had access to the information she was seeing in the public file, her placement decision may have been different; and
(2), she recognized the process for requesting and obtaining the public documents for any given RCFE was cumbersome and lengthy. She also found the file documents to be unfamiliar, out of context and therefore, difficult to understand.
From these observations, the idea emerged: A website allowing free and immediate access to a facility’s public documents, thereby eliminating the state's cumbersome request-and-return policy, and a site that offers essential information for the consumer of long-term care.
Concurrent with her thesis work, she met Ms. Chrisy Selder, at that time, also a Gerontology Master's candidate. Together, they engaged in serious brainstorming and planning for this site. While on paper Chris is the founder, they consider themselves to be co-founders.
CARR is incorporated as a California public benefit corporation, in good standing. In January 2011, CARR received its designation by the Internal Revenue Service as a 501(c)3 Public Charity.
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